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FAQ

  • What is the maximum lifting height of the stacker truck?

    We can provide the commonly used:
    3 meters, 3.5 meters, 4 meters, 4.5 meters, 5 meters, 6 meters
    If there are special requirements, non-standard customization can be carried out.
  • Can a stacker be used on a slope?

    Sure, but it is not recommended to run for a long time on a steep slope.
    If your working condition involves slopes, please inform us of the slope values. We will recommend models with larger drive motors, stronger force and higher battery capacity.
  • Do your forklifts have international certifications? Can it be exported to the markets of Europe and America?

    Yes, we can provide according to the order requirements:
    CE and other certifications, long-term export experience in Europe, Southeast Asia, North America and other regions, all products comply with international safety standards.
  • How long is the warranty for the entire vehicle? How is after-sales service arranged?

    We offer:
    ⦁ The vehicle is covered by a 12-month warranty.
    ⦁ The additional battery provided with the vehicle comes with a 12-month warranty (depending on the model).
    ⦁ All consumable parts can be delivered quickly.
    ⦁ We will also provide video guidance, online technical support and spare parts packages to ensure that your equipment is always in working condition.
  • What is the general delivery cycle?

    Regular model: 10-20 days
    Customized models: 20-35 days
    For large orders: Arrange in advance according to the production plan.
    We will ensure on-time delivery and provide logistics solutions.
  • Can I become your distributor?

    Sure, you're welcome. We offer:
    ⦁ Dealer price system.
    ⦁ Online technical training/operation video guidance.
    ⦁ Alibaba terminal customer resources.
    ⦁ Provision of marketing materials.
Xiamen NRT Machinery is committed to providing reliable and efficient material handling solutions for customers worldwide.

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  Phone: +86-188-5076-5270
  Email: sales@nrtecpak.com
  Address: Room 1107-3,No.891,Haicang Avenue,Xiamen
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  Email: contact@orlatec.com
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