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Support

Reducing forklift downtime is the guarantee of smoother production. NRT provides reliable material handling solutions and full system repair and maintenance service support.
NRT Machinery has over 200 professional R&D and technical engineers and a complete production process system, which can ensure that every pallet truck, counterbalanced truck and electric stacker can receive fast, reliable, customized and cost-effective maintenance and repair support.
The NRT Machinery service team is always by your side, providing 3-on-1 after-sales service connection. You don't need to worry about service delays or waiting for spare parts, nor do you need to worry about vehicle damage or depreciation of used cars caused by improper maintenance, nor do you need to worry about unreasonable service charges.

Maintenance And Repair

Flexible service contracts and payment options, one-year warranty (including one-year warranty for included batteries), labor costs, etc.
Product development specialist.
Service philosophy: Fast, reliable and cost-effective.
Standard service process: commitment, team, tools, service, after-sales, etc.
The manufacturer provides global services for core components.
Batch production plan.

Warranty

We offer a one-year warranty for the machine (the additional battery that comes with the vehicle is also covered by a one-year warranty).

Technical Service

NRT has a complete and standardized after-sales service system, with 3 to 1 after-sales personnel docking to achieve rapid response service, and provides professional personnel with product usage videos, product usage guidance, product after-sales precautions, etc., to minimize forklift downtime.
Self-Service Troubleshooting System
24-hour Online Support
Online Service By An Expert
Technical Communication
Customized Service Contracts Meet Various Needs
Service Contract Type Maintenance Repair
  Parts Labor+Traffic Parts Labor+Traffic
RMC    
FMC
LMC    
PMC        
Xiamen NRT Machinery is committed to providing reliable and efficient material handling solutions for customers worldwide.

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China
  Phone: +86-188-5076-5270
  Email: sales@nrtecpak.com
  Address: Room 1107-3,No.891,Haicang Avenue,Xiamen
Poland
  Phone: +48-789-191-845
  Email: contact@orlatec.com
  Address: Annopol 3 03-236 Warszawa
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