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FAQ

  • Which types of batteries do your pallet trucks support? What are the differences between lithium batteries and lead-acid batteries?

    We offer two configurations: lithium-ion batteries and Lead-acid batteries.
    ⦁ Advantages of lithium batteries: Fast charging speed (1-3 hours), maintenance-free, long service life, and can be used immediately after charging, suitable for high-frequency operations.
    ⦁ Advantages of lead-acid batteries: Lower cost, mature and stable maintenance methods, suitable for conditions with limited budgets or low usage frequencies.
     
    If you have high demands for efficiency and low operating costs, we recommend choosing the lithium battery model.
  • How should I choose a pallet truck that suits my business?

    The following points can be used for judgment:
    ⦁ Working scenarios: warehouses, supermarkets, production lines, etc.
    ⦁ Load capacity requirements: 1.5 tons / 2 tons / 2.5 tons.
    ⦁ Operation frequency: Lithium batteries can be selected for continuous handling, and lead-acid batteries can be selected for intermittent handling.
    ⦁ Aisle width: For narrow aisles, short vehicles or mini models are recommended.
    ⦁ Slope scene: It is necessary to choose stronger power and a battery with a larger capacity.
     
    Tell us your working conditions and we can make recommendations for you.
  • Is it safe to charge lithium battery pallet trucks? Could there be any risks?

    All of our lithium batteries have:
    ⦁ Overcharge/overdischarge protection
    ⦁ Overcurrent protection
    ⦁ Temperature Management
    ⦁ Short-circuit protection
    ⦁ Automatic balancing
     
    Lithium batteries have extremely high safety and are widely used in the industrial field, allowing for safe operation.
  • Do your products support customization? For example, color or brand LOGO?

    Sure. We support
    ⦁ Customized vehicle appearance (such as color and labeling)
    ⦁ Logo printing/OEM/ODM
    ⦁ Battery capacity is optional and fork size is selectable
     
    We can provide complete branding solutions for dealers.
  • Can your pallet trucks be used in cold storage environments?

    Sure, but you need to choose the cold storage configuration. We can offer:
    ⦁ Low-temperature protective lithium battery
    ⦁ Anti-condensation design
    ⦁ Special grease
    ⦁ It is suitable for warehousing operations in an environment ranging from -20°C to -35°C.
  • How long can a lithium battery pallet truck work continuously?

    Depending on battery capacity and operating conditions, usually:
    ⦁ 24V 20-30AH (Mini version) : Use intermittently for 3-4 hours.
    ⦁ 24V 40-60AH (standard model) : 6-8 hours.
    ⦁ 24V 80-100AH (Heavy-duty version) : Can cover a complete shift.
     
    The key point is that the lithium battery supports fast charging, and it can continue working after being recharged in 30 minutes.
Xiamen NRT Machinery is committed to providing reliable and efficient material handling solutions for customers worldwide.

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